RETURNS: All of the products offered by Bulletproof Threads are custom made projects that are not refundable. If the client has a concern with the job, the Client must contact Bulletproof Threads in writing before proceeding with any charge backs or credit returns. Bulletproof Threads will be given the opportunity to correct and resolve any disputes within 30 days by fixing the disputed project. Since all jobs are custom products, Bulletproof Threads must be given the opportunity to supply new hardware, reprint or reinstall any job, before the client issues any credit card charge backs or returns. In the event that the client issues a credit card charge back, or alleges he does not authorize the credit card transaction, the credit card company will issue an inquiry. When the credit company investigates the claim and if the credit card company’s decision is made in favor of Bulletproof Threads, the client will be held liable for all legal fees and professional research and discovery time associated with Bulletproof Threads having to file an Inquiry with the credit card company.
If a credit card dispute is decided in favor of Bulletproof Threads and if Bulletproof Threads suffers any loss of credit card business associated with a clients’ charge back request, the client will be liable for all legal fees and any credit card business Bulletproof Threads is not able to process during this period of the dispute resolution. In the event that the customer fails to make payment in full on the job invoice, the customer irrevocably authorizes Bulletproof Threads to be reimbursed by double the amount.
Since this is custom work and or artwork…Once the job is printed, delivered and or installed all contracts are final and no monetary refunds can be issued.
Thank you for taking the time to review all the situation variables that can potentially be encountered when ordering. The proper care of these premium goods lengthen the life of them.
Please feel free to contact us if you have any concerns or are unclear on any of the above mentioned disclaimers. We will gladly assist you with answers or to help explain anything you do not clearly understand about our items.
We reserve the right to refuse service to anyone.